System Guide
Guide Questions and Answers
The short answers to what people ask while they are setting up.
Common questions
| Question | Answer |
|---|---|
| Do I need any technical skill? | No. Onboarding is eight screens and takes about thirty minutes. |
| What does the free trial include? | Seven days of Starter on a real UK number: 100 call minutes and 10 booked jobs. |
| Do I need a card to start the trial? | No. The seven-day trial starts without a card. You choose a paid plan when you want to stay. |
| Where do I accept jobs? | On WhatsApp, normally. The Lead Pipeline tab does the same thing. |
| What number do my customers ring? | Your own number, forwarded to the Whoza UK number you are given. |
| Can I keep my existing number? | Yes. Nothing on your van, your cards or your Google listing has to change. |
| What happens when I run out of minutes? | Calls keep being answered. Extra booked jobs are charged at your plan's rate. |
| How is my data held? | Behind a login. Nobody reaches your calls or leads without your account. |
| How do I cancel? | From Settings in the dashboard, or by emailing support. No notice period. |
Questions about billing, a call that went wrong, or anything this guide does not cover go to the support centre, which answers by email and WhatsApp.
Ready to put it to work?
Seven days free on Starter, with a real UK number, 100 call minutes and 10 booked jobs. Setup takes about half an hour.