Never Miss a Lockout Call — Even at 3am
Emergency lockouts, key replacements, lock repairs, security upgrades. Katie answers every call you miss, captures the full details, and sends them to your WhatsApp in 3 seconds. From £59/month — less than one callout fee.
New Enquiry — Katie
Lockout call, 02:17
👤 Name: Marcus Chen
📞 Phone: 07XXX XXXXXX
📍 Postcode: E14 5AB
🔧 Job: Locked out of flat — snapped key in euro cylinder
⚡ Urgency: Emergency — cannot enter property
🏠 Property: 1st floor flat, residential block
💰 Estimated Value: £120-150 callout + new cylinder
📊 Lock: UPVC door, euro cylinder (likely Yale)
Why Locksmiths Lose Jobs to Missed Calls
Lockouts are the most time-sensitive trade enquiries. A customer locked out in the rain will call every locksmith on Google until someone answers. If you're on another job or asleep, that £150 callout goes to your competitor.
Lockouts are urgent — customers call 3-4 locksmiths at once
A customer locked out at 11pm is panicking. They Google 'emergency locksmith near me' and call every number on page one. The first to answer gets the £120 callout. If you're on another job or asleep, you miss it. Katie answers instantly, captures the details, and reassures the customer you're on your way.
Key replacement calls seem small but build repeat business
A tenant calls to replace their key. Seems like a £15 job. But Katie captures that it's a rental property with 5 tenants. The landlord might need all locks rekeyed (£200+). Or the customer might need a security survey. Katie doesn't miss the upsell opportunity in a simple key-cutting call.
Late-night commercial lockouts are premium jobs
A pub landlord calls at 1am — front door lock failed, can't secure the premises. This is a £200+ emergency callout plus a new lock. If you're asleep, the call goes to voicemail. The landlord calls the next number. Katie captures these high-value late-night commercial jobs while you sleep.
Security upgrade enquiries need detailed qualification
A customer calls for a 'security survey'. Voicemail says nothing. Katie captures: property type, number of doors/windows, current locks, whether they want CCTV/alarms/smart locks, budget range, and timeline. You arrive at the survey knowing exactly what to quote — £800 vs £3,500.
Watch Whoza capture a missed enquiry in 60 seconds
Katie answers the call. The enquiry lands in WhatsApp. Claire requests the review. Rex shows what to improve next.
See Katie capture a missed enquiry in under 60 seconds.
of calls to small trade businesses go unanswered
of callers who hit voicemail won't call back
of customers hire whoever responds first
Sources: UK micro-business survey 2025, AlwaysOnBooking 2026, JP Automations 2026
What Are Missed Calls Costing You?
One missed enquiry can be a lost quote, a call-out, or a full day's work. Use the calculator to see your number.
Lost Jobs Calculator
Adjust the sliders to match your business
Typical plumbing call-out in the UK: £180-£350
Your Lost Revenue
Enter your email to unlock the full breakdown + get a free recovery report.
No spam. Unsubscribe anytime. We hate cold emails too.
That's money walking out the door to your competitor.
One recovered job per month pays for Whoza.
Stop the leak. Katie answers every call from just £59/month
How Katie Works for Locksmiths
Four simple steps from missed call to booked job. Katie handles the conversation. You handle the locks.
Lockout call comes in — any time
Katie answers with your locksmith company's greeting. She identifies if it's an emergency lockout, key replacement, lock repair, or security upgrade enquiry.
Locksmith-specific qualification
Captures: property type, lock type (if known), how they got locked out, postcode, urgency level, and whether it's residential or commercial. Emergency lockouts get instant priority flagging.
WhatsApp with full context
Alert shows: 'Lockout — Yale euro cylinder — snapped key — 2nd floor flat — BS3 1AB — emergency — tenant locked out — landlord contact available' with customer number and ETA request.
Accept emergency or schedule upgrade
For lockouts: tap to accept and head straight there with the right tools. For security surveys: schedule at a convenient time. Commercial jobs get flagged for priority response.
A Typical Day With Whoza
Typical for many trades. Projections based on industry averages.
From Missed Call to 5-Star Review
Fully automated. Always running. More work every week.
How Whoza Works
From missed call to captured enquiry — automatically.
We Set Up Whoza on Your Number
Forward your business number to Whoza. Takes 30 minutes. No tech skills needed.
We Answer Your Calls
Katie or Mark answers every call, qualifies the enquiry, and sends it to your phone.
You Accept Jobs and Get Paid
Real enquiries land on your phone. Tap to accept, call back or decline. Enquiry captured.
Only Continue If It's Working
See real results first. No upfront cost. Cancel anytime if it's not right for you.
No website? No problem.
We build your AI call profile from your services, FAQs, prices, service areas and preferred job types during onboarding.
See how AI call handling works for your trade.
No credit card required. Cancel anytime.
Meet Katie, Mark, Claire & Rex
Four AI specialists working together to answer calls, capture enquiries, collect reviews and show you what to improve next.
Katie
Katie answers calls 24/7, qualifies real customer enquiries, and sends them to WhatsApp while you work. Friendly, professional and calm under pressure - she helps customers feel heard before the enquiry reaches you.
"Hi, you've reached Thompson Plumbing. My name is Katie. How can I help you today?"
Ready to accept, call back or decline.
Mark
Mark answers calls 24/7, qualifies real customer enquiries, and sends them to WhatsApp while you work. Clear, efficient and professional - ideal if you prefer a direct male voice.
"Hi, you've reached Wilson Electrics. This is Mark speaking. What can I do for you?"
Job type, urgency, location and customer details captured.
Claire
Claire turns completed jobs into reviews
Claire follows up after completed work to request reviews while the customer still remembers the good service. Polite, timely and consistent - she helps turn good jobs into future trust.
Hi John, thanks for choosing Thompson Plumbing yesterday. If you were happy with the service, would you mind leaving us a quick review? It really helps. [Google review link]
More reviews. More trust. More customers choosing you.
Included in Growth plan and above.
Rex
Rex shows what to fix next
Rex checks your competitors, reviews and AI visibility, then turns the data into simple actions you can use each week.
Your nearest competitor has 41 reviews. You have 32. Action this week: request 5 more reviews from recent customers and reply to your last 3 Google reviews.
Clear weekly actions to improve visibility and help AI search recommend your business.
Monthly competitor analysis on every plan. Weekly actions from Growth upwards.
Choose the voice and name that fits your business. Switch anytime.
You Stay In Control
Every job comes to you first. You decide which ones to take.Choose how your calls are answered — tone, questions and job types.
You Never Miss a Job
WhatsApp, SMS or email — your choice.
Jobs always reach you, even if one channel fails.
Real-time reliability
Every Completed Job Becomes Your Next Review — And Your Next Customer
Claire automatically turns completed work into 5-star Google reviews, helping more customers choose you.Post-job review capture that builds trust and brings future work.
Automatic post-job conversion after every completed job.
How did we do?
Your boiler repair is complete — we'd love your feedback!
Get More Work Every Week — Without Ads
When customers ask ChatGPT or Google AI for a tradesperson, Rex helps make sure your business is the one recommended.Rex tells you what to fix this week so you get more calls and more jobs.
Growth and above unlock weekly actionable AI visibility insights that show what to fix so AI search and customers are more likely to recommend your business.
See What Whoza Captures for You
Track every call, job, and pound recovered. Know your ROI at a glance.
What Early Users Are Saying
Our pilot programme is underway with select tradespeople across the UK. Now onboarding selected UK trades businesses.
More Enquiries
Never miss another call. Katie answers 24/7 and qualifies every enquiry.
Better Reviews
Claire automatically follows up with customers to collect 5-star reviews.
More Revenue
Rex grows your visibility so you show up when customers search for your trade.
From Call to More Work — Every Week
| Outcome | whoza.aiComplete system | Typical AIAnswers calls only |
|---|---|---|
Capture | ||
| Every call answered 24/7 | Yes | No |
| Caller qualified as real job (not spam) | Yes | No |
| Emergency call triage | Yes | No |
| Spam Filtered | Yes | No |
Deliver | ||
| Job sent to your phone instantly | Yes | No |
| You accept or decline via WhatsApp | Yes | No |
| Customer follow-up sent | Yes | No |
Convert | ||
| Completed job → review requested | Yes | No |
| Monthly competitor analysis | Yes | No |
| Weekly AI visibility actions | Yes | No |
| Clear action to get more calls | Yes | No |
Grow | ||
| More reviews → found more easily | Yes | No |
| More visibility → more enquiries | Yes | No |
| More enquiries → more jobs every week | Yes | No |
| Get Recommended by Chat GPT, Perplexity etc | Yes | No |
Others answer your calls. Whoza turns them into more jobs every week.
Simple Pricing That Scales With You
Jobs included. £2.25–£4.50 per extra job. Scales as you grow.Start small. Only pay more as you get more work.Most customers cover their cost in their first few jobs.
Choose a plan based on how many enquiries you need.
Upgrade anytime as your business grows.
Starter
Capture + deliver jobs
- AI call handling 24/7
- Spam call filtering
- Lead capture + dashboard
- Booking automation
- WhatsApp job delivery
- Monthly competitor analysis
- £4.50 per booked enquiry — no enquiries included
Growth
Full revenue system
- Everything in Starter
- 15 booked enquiries included
- Claire review engine
- Monthly competitor analysis
- Weekly actionable AI visibility insights
- Calendar sync (Google, Outlook, Apple)
- Post-call email summary
- Voicemail detection + auto-callback
- Jobs and enquiries dashboard
- £3.25 per additional booked enquiry
Pro
High-volume + AI growth
- Everything in Growth
- 40 booked enquiries included
- Monthly competitor analysis
- Weekly actionable AI visibility insights
- Advanced Rex AI visibility reporting
- Full system (Katie/Mark + Claire + Rex)
- Smart scheduling (checks calendar before booking)
- SMS + WhatsApp follow-up sequences
- Outbound callback campaigns
- CRM integration (Jobber, ServiceTitan)
- connects to your existing tools
- £2.75 per additional booked enquiry
Scale
Multi-location businesses
- Everything in Pro
- 100 booked enquiries included
- Monthly competitor analysis
- Weekly actionable AI visibility insights
- Advanced Rex reporting
- Multi-location competitor intelligence
- Multi-location support
- Multi-calendar team sync
- Priority support
- Custom integrations
- Dedicated account manager
- £2.25 per additional booked enquiry
Pricing shown is for our full launch. Pilot users will lock in introductory rates. Join the pilot to secure your price.
Need more call time? Add 100-minute bundles for £20, or pay £0.26/min for additional usage. These minutes never expire.
Optional Upgrades
Flexible add-ons to support your business as you grow.
100 Minute Bundle
Extra call handling minutes at a discounted rate.
Done-for-you AI & Automation Support
Extra help setting up your AI assistant, call flows and business automations.
What happens after you sign up?
Live in less than 30 minutes. Here's how.
Choose your AI assistant
Pick Katie, Mark, or choose any male or female assistant name you prefer.
Select your voice and add your business details
Choose a male or female voice from the dropdown, then add your services, service area, hours, FAQs and preferred job types.
We build your AI call profile and business knowledge base
Whoza creates the information your assistant uses to answer calls, qualify enquiries and route details correctly.
You approve a test call
Listen to how your assistant handles a real-style customer enquiry and request edits if needed.
Your Whoza agent goes live on your number
Once approved, your AI assistant starts answering calls and sending qualified enquiries straight to your phone.
Simple pricing that scales with your business. Most customers cover their cost in their first few jobs. Only continue if it's working for you.
Each plan includes enquiries, with additional ones charged per job — so you can scale as you grow.
Start small. Only pay more as you get more work.
Additional call handling minutes are charged at £0.26 per minute across all plans. You can monitor and control usage at any time.
Locksmith FAQ
Everything you need to know about AI call handling for locksmith businesses
How much does AI call handling cost for locksmiths?
Whoza.ai starts at £59/month for the Starter plan. One captured emergency lockout averages £80-£150 callout fee. A full security upgrade can be £500-£2,000. At £59/month, one emergency lockout callout pays for the entire year. Overage minutes are billed at £0.26/minute. No hidden fees or contracts.
Can Katie handle emergency lockout calls at 3am?
Yes. Katie answers 24/7, 365 days a year. She identifies lockout emergencies by keywords like 'locked out', 'lost keys', 'broken key', 'snapped key', 'can't get in', 'urgent', and 'emergency' — and marks the enquiry as emergency priority. You get an immediate WhatsApp with 'LOCKOUT EMERGENCY — URGENT' in the header, even at 3am on Christmas Day.
What information does Katie collect from lockout customers?
Katie collects: full name, phone number, postcode, property type (house/flat/commercial), lock type (if known — Yale, Chubb, euro cylinder, mortice, digital), how they got locked out (lost keys, broken key, snapped in lock, locked inside, lock failure), whether it's a tenant or landlord situation, number of locks affected, and how they found you.
Can Katie distinguish between a residential lockout and a commercial security job?
Yes. Katie is trained to identify the type of locksmith job from the customer's description. 'Locked out of my house' gets residential lockout priority. 'Need to change all locks on my rental property' gets landlord/multi-property tagging. 'Security survey for my shop' gets commercial security priority. Each type gets different follow-up handling in your dashboard.
Does Katie handle UPVC door lock and window lock enquiries?
Yes. Katie recognises UPVC-specific terminology like 'euro cylinder', 'multipoint lock', 'mechanism failure', 'window lock', 'patio door', and 'French door'. She captures the specific issue and marks it as 'UPVC specialist' in your dashboard so you know to bring the right replacement parts.
How does whoza.ai help with key cutting and key replacement enquiries?
Katie captures key replacement enquiries with: type of key (house key, car key, safe key, padlock key), whether it's a standard key or high-security key, number of copies needed, and whether the customer can bring the lock or key to you. She can also ask if they need the lock rekeyed or just a key cut.
Can Katie handle calls about security upgrades and CCTV?
Yes. Katie identifies security upgrade calls by keywords like 'security survey', 'CCTV', 'alarm', 'smart lock', 'digital lock', 'keyless entry', and 'high security'. She captures: property type, number of entry points, current security level, budget range, and preferred survey date. These high-value enquiries (£500-£3,000+) get flagged as 'security upgrade' for priority follow-up.
Will customers trust an AI with their lockout emergency?
Katie introduces herself as your AI assistant and explains that she's capturing details so you can respond immediately. Most lockout customers are relieved to speak to someone right away rather than leaving a voicemail. Katie reassures them that their locksmith has been notified and will call back within minutes. In our surveys, 89% of callers are satisfied with the AI experience.
"I was fitting a new mortice lock in Shoreditch when my phone rang twice. First was a key replacement — £20 job. Second was a full security upgrade for a restaurant in Hackney — £1,800 including smart locks, CCTV, and alarm integration. Katie captured both with full details. I called back at 4pm, quoted the upgrade on the spot, and booked it for next week."
Ade Patterson
Patterson Security Solutions, East London
One Security Upgrade Pays for 2 Years of Katie
Emergency lockouts average £80-£150. Key replacements £15-£40. Security upgrades £500-£3,000+. Smart lock installations £800-£2,500. At £59/month, capturing one missed security survey pays for years of service.
Trusted by Locksmiths Across the UK
From London to Leeds, locksmiths trust Katie to capture every call — day or night.
Average lockout callout fee
Lockout calls made after 8pm
Average security upgrade value
Don't Miss Another Job
Every missed call is a job going to your competitor.Try Whoza free for 7 days on Starter.
Set up in 30 minutes and start catching more calls.