01Customer calls
You miss a call. Katie takes it.
On a job or driving, the call forwards to Whoza in under two seconds. Nothing changes about your number.
Incoming call
+44 7723 456789
- Your existing number
- Instant forwarding
Built for UK Locksmiths
Never Miss a Lockout Call — Even at 3am
Emergency lockouts, key replacements, lock repairs, security upgrades. Katie answers every call you miss, captures the full details, and sends them to your WhatsApp in 3 seconds. From £59/month — less than one callout fee.
Try Katie free for 7 days — no credit card required.
No credit card required
Setup in 30 minutes
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New Enquiry — Katie
Lockout call, 02:17
👤 Name: Marcus Chen
📞 Phone: 07XXX XXXXXX
📍 Postcode: E14 5AB
🔧 Job: Locked out of flat — snapped key in euro cylinder
⚡ Urgency: Emergency — cannot enter property
🏠 Property: 1st floor flat, residential block
💰 Estimated Value: £120-150 callout + new cylinder
📊 Lock: UPVC door, euro cylinder (likely Yale)
What whoza.ai does for locksmiths
Instant pickup: Katie answers every lockout call in under 3 seconds — even at midnight on a bank holiday.
Job identification: She identifies emergency lockouts, key replacements, security upgrades, and commercial enquiries.
Context capture: Property type, lock type, access situation, and insurance status are recorded.
Priority tagging: Emergency lockouts get highest priority; landlord and commercial enquiries are tagged for repeat revenue.
WhatsApp alert: A full job brief with customer number and exact location lands on your phone instantly.
Instant pickup: Katie answers every lockout call in under 3 seconds — even at midnight on a bank holiday.Learn more about whoza.ai for locksmiths →
Job identification: She identifies emergency lockouts, key replacements, security upgrades, and commercial enquiries.Learn more about whoza.ai for locksmiths →
Context capture: Property type, lock type, access situation, and insurance status are recorded.Learn more about whoza.ai for locksmiths →
Priority tagging: Emergency lockouts get highest priority; landlord and commercial enquiries are tagged for repeat revenue.Learn more about whoza.ai for locksmiths →
WhatsApp alert: A full job brief with customer number and exact location lands on your phone instantly.Learn more about whoza.ai for locksmiths →
The Problem
Why Locksmiths Lose Jobs to Missed Calls
Lockouts are the most time-sensitive trade enquiries. A customer locked out in the rain will call every locksmith on Google until someone answers. If you're on another job or asleep, that £150 callout goes to your competitor.
Lockouts are urgent — customers call 3-4 locksmiths at once
A customer locked out at 11pm is panicking. They Google 'emergency locksmith near me' and call every number on page one. The first to answer gets the £120 callout. If you're on another job or asleep, you miss it. Katie answers instantly, captures the details, and reassures the customer you're on your way.
Key replacement calls seem small but build repeat business
A tenant calls to replace their key. Seems like a £15 job. But Katie captures that it's a rental property with 5 tenants. The landlord might need all locks rekeyed (£200+). Or the customer might need a security survey. Katie doesn't miss the upsell opportunity in a simple key-cutting call.
Late-night commercial lockouts are premium jobs
A pub landlord calls at 1am — front door lock failed, can't secure the premises. This is a £200+ emergency callout plus a new lock. If you're asleep, the call goes to voicemail. The landlord calls the next number. Katie captures these high-value late-night commercial jobs while you sleep.
Security upgrade enquiries need detailed qualification
A customer calls for a 'security survey'. Voicemail says nothing. Katie captures: property type, number of doors/windows, current locks, whether they want CCTV/alarms/smart locks, budget range, and timeline. You arrive at the survey knowing exactly what to quote — £800 vs £3,500.
Watch Whoza capture a missed enquiry in 60 seconds
Katie answers the call. The enquiry lands in WhatsApp. Claire requests the review. Rex shows what to improve next.
W
whoza.ai Jobs
online
New Enquiry
Just now
Sarah Williams
Boiler Repair
Bristol, BS16
High Priority
£250 – £450estimated
Accept
Decline
See Katie capture a missed enquiry in under 60 seconds.
What are missed calls costing you?
33%
of small businesses fail to answer calls
69%
of voicemail callers don't leave a message
The numbers don't lie
What Are Missed Calls Costing You?
Every missed call to your trade business is a potential job walking straight to your competitor. When a customer calls and you do not answer, 69% of voicemail callers don't leave a message. The business that answers first usually gets the job. Use the calculator below to see exactly how much revenue you are losing every week, month, and year.
Lost Jobs Calculator
Adjust the sliders to match your business
6 calls
1 call50 calls
£280
£50£2,000
Typical plumbing call-out in the UK: £180-£350
35%
10%100%
Your Lost Revenue
Weekly Loss
£0
See your monthly & yearly loss
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That's money walking out the door to your competitor.
One recovered job per month pays for Whoza.
Stop the leak. Katie answers every call from just £59/month
How It Works
How Katie Works for Locksmiths
Four simple steps from missed call to booked job. Katie handles the conversation. You handle the locks. Read our complete guide to AI call answering for more details.
1
Lockout call comes in — any time
Katie answers with your locksmith company's greeting. She identifies if it's an emergency lockout, key replacement, lock repair, or security upgrade enquiry.
2
Locksmith-specific qualification
Captures: property type, lock type (if known), how they got locked out, postcode, urgency level, and whether it's residential or commercial. Emergency lockouts get instant priority flagging.
3
WhatsApp with full context
Alert shows: 'Lockout — Yale euro cylinder — snapped key — 2nd floor flat — BS3 1AB — emergency — tenant locked out — landlord contact available' with customer number and ETA request.
4
Accept emergency or schedule upgrade
For lockouts: tap to accept and head straight there with the right tools. For security surveys: schedule at a convenient time. Commercial jobs get flagged for priority response.
What This Looks Like in Practice
A Typical Day With Whoza
EXAMPLE SCENARIOExample based on typical trades
Typical for many trades. Projections based on industry averages.
Calls captured
Whoza answers every call
Katie answers
Enquiries booked
Real enquiries sent to your phone
Job confirmed
Reviews collected
Claire requests 5-star reviews
Claire follows up
Competitors analysed
Rex checks who is winning locally
Rex compares
Actions recommended
Rex tells you what to fix next
Example: What you could recover in a day
£480
from 10 missed calls (illustrative)
£2,400
per week
£9,600
per month
£115k
per year
Most trades break even with just 1 extra job per month.
At £59/month with £120 average job value, one extra booking covers your cost.
How it works
The 10-second automated dispatch loop
Whoza sits on your existing phone line and your business WhatsApp. Nothing new to learn.
02Katie answers
Answered in under 3 seconds
In your business name, with the accent you chose and your own rules for emergencies and pricing.
- Yorkshire accent
- Natural voice
- Under 3 seconds
03WhatsApp dispatch
A lead card on your WhatsApp
Name, job, postcode and an estimate, with Accept and Decline. Spam never reaches you.
New lead from Whozanow
- John Smith
- Boiler repair
- Leeds, LS6
- £180 – £250
04One-tap booking
Tap Accept. Everything else happens for you.
The job lands in your pipeline, the customer hears you are coming, and the confirmation goes out in seconds.
- Job added to your pipeline10:25
- Customer notified on WhatsApp or SMS10:25
- Confirmation sent10:26
Whoza
Business account
New job: Boiler repair
- John Smith
- Leeds, LS6
- £180 – £250 · ASAP
10:24
Accept Decline
Your AI Revenue Team
Meet Katie, Mark, Claire & Rex
Four AI specialists working together to answer calls, capture enquiries, collect reviews and show you what to improve next.
Call Capture
Katie
Female VoiceCustomisable
Katie answers calls 24/7, qualifies real customer enquiries, and sends them to WhatsApp while you work. Friendly, professional and calm under pressure - she helps customers feel heard before the enquiry reaches you.
Sample greeting:
"Hi, you've reached Keyguard Locksmiths. My name is Katie. How can I help you today?"
Ready to accept, call back or decline.
Call Capture
Mark
Male VoiceCustomisable
Mark answers calls 24/7, qualifies real customer enquiries, and sends them to WhatsApp while you work. Clear, efficient and professional - ideal if you prefer a direct male voice.
Sample greeting:
"Hi, you've reached us. This is Mark speaking. What can I do for you?"
Job type, urgency, location and customer details captured.
Review Collection
Claire
Claire turns completed jobs into reviews
Claire follows up after completed work to request reviews while the customer still remembers the good service. Polite, timely and consistent - she helps turn good jobs into future trust.
Hi John, thanks for choosing Keyguard Locksmiths yesterday. If you were happy with the service, would you mind leaving us a quick review? It really helps. [Google review link]
More reviews. More trust. More customers choosing you.
Included in Growth plan and above.
Competitor Insights
Rex
Rex shows what to fix next
Rex checks your competitors, reviews and AI visibility, then turns the data into simple actions you can use each week.
Your nearest competitor has 41 reviews. You have 32. Action this week: request 5 more reviews from recent customers and reply to your last 3 Google reviews.
Clear weekly actions to improve visibility and help AI search recommend your business.
Monthly competitor analysis on every plan. Weekly actions from Growth upwards.
Choose the voice and name that fits your business. Switch anytime.
Full Control
You Stay In Control
Every job comes to you first. You decide which ones to take.Choose how your calls are answered — tone, questions and job types.
Accept or decline every enquiry instantly
Request callback before deciding
Adjust booking time if needed
See full job details before accepting
You Never Miss a Job
WhatsApp, SMS or email — your choice.
WhatsApp
SMS
Email
Jobs always reach you, even if one channel fails.
Real-time reliability
3 sec
Call answered
60 sec
Job qualified
Instant
Sent to you
Claire — Every Job Becomes Your Next Review
Every Completed Job Becomes Your Next Review — And Your Next Customer
Claire automatically turns completed work into 5-star Google reviews, helping more customers choose you.Post-job review capture that builds trust and brings future work.
Automatic WhatsApp follow-up after every completed job
Smart timing — reaches out when customer satisfaction is highest
Handle issues privately before they become public feedback
Track how reviews translate into more calls
Included in Growth plan and above
Automatic post-job conversion after every completed job.
How did we do?
Your boiler repair is complete — we'd love your feedback!
Your current rating
4.9
Reviews this month+12
Part of your AI Revenue Team
This Week's AI Recommendation
From Rex — Your Growth Advisor
You're not appearing in AI recommendations for your area
→ Issue: Profile data missing key signals
Your nearest competitor has 41 reviews to your 32
→ Action: ask 5 recent customers this week
You need 5 more reviews to outrank competitors this week
→ Result: Get found, more calls, more jobs
Top recommendation: Add 3 more jobs to your portfolio
→ Result: Stronger AI recommendations in 7 days
The Result
More visibility → more calls → more captured enquiries
Delivered every Monday
Rex — Your Growth Advisor
Get More Work Every Week — Without Ads
When customers ask ChatGPT or Google AI for a tradesperson, Rex helps make sure your business is the one recommended.Rex tells you what to fix this week so you get more calls and more jobs.
Monthly competitor analysis on every plan
Weekly AI visibility actions from Growth upwards
Advanced Rex reporting on Pro and Scale
Multi-location intelligence on Scale
Part of the Whoza System
CaptureConvertDeliverAmplifyGrow
Every plan includes monthly competitor analysis
Growth and above unlock weekly actionable AI visibility insights that show what to fix so AI search and customers are more likely to recommend your business.
Real-Time Dashboard
See What Whoza Captures for You
Track every call, job, and pound recovered. Know your ROI at a glance.
app.whoza.ai/dashboard
+23%
147
Calls Answered
+18%
89
Enquiries Captured
+34%
£12,340
Estimated Value Captured
+12
34
Reviews Generated
Estimated Value Captured
Last 30 days
£12,340
Recent Activity
Enquiry capturedBoiler repair • £1402 min ago
Call answeredNew enquiry from Manchester5 min ago
Review received5 stars from David T.12 min ago
Real-time ROI tracking
Feedback from verified users
What Early Users Are Saying
Our service is now live with plumbers, electricians, builders, roofers and other tradespeople across the country. Every user below is a real business owner who started using whoza.ai to capture their missed calls. Read their genuine feedback about how AI call answering has changed their business.
More Enquiries
Never miss another call. Katie answers 24/7 and qualifies every enquiry.
Better Reviews
Claire automatically follows up with customers to collect 5-star reviews.
More Revenue
Rex grows your visibility so you show up when customers search for your trade.
Why Whoza Wins
From Call to More Work — Every Week
| Outcome | whoza.aiComplete system | Typical AIAnswers calls only |
|---|---|---|
| Based In | Built in Scotland | USA, Germany, UK (varies) |
VALUE | ||
| Pay only for jobs you accept — unaccepted enquiries are never billed | YesYes | NoNo |
| No contract — cancel anytime, 30-day money-back guarantee | YesYes | VariesVaries |
Capture | ||
| Every call answered 24/7 | YesYes | NoNo |
| Caller qualified as a real job (not spam) | YesYes | NoNo |
| Urgency triage — every call flagged RED/AMBER/GREEN | YesYes | NoNo |
| Spam & sales calls filtered automatically | YesYes | NoNo |
| Voicemail detection + auto-forward | YesYes | NoNo |
| Live transfer to you mid-call when you're available | YesYes | NoNo |
| Keep your existing business number — customers notice nothing | YesYes | SometimesSometimes |
Deliver | ||
| Job sent to your phone instantly via WhatsApp | YesYes | NoNo |
| Accept, call back or decline with one tap | YesYes | NoNo |
| AI call notes + searchable transcripts | YesYes | NoNo |
| Choice of 12 UK voices — name your own assistant | YesYes | NoNo |
| Booking automation + calendar sync (Google, Outlook, Apple) | YesYes | NoNo |
| Customer confirmation & follow-up sent automatically | YesYes | NoNo |
Convert | ||
| Completed job → review requested automatically (Claire) | YesYes | NoNo |
| CRM integration — Jobber, ServiceTitan (Pro plan) | YesYes | NoNo |
| Monthly competitor analysis (Rex) | YesYes | NoNo |
| Weekly AI visibility actions | YesYes | NoNo |
| One clear action to get more calls, every week | YesYes | NoNo |
Grow | ||
| More reviews → found more easily | YesYes | NoNo |
| More visibility → more enquiries | YesYes | NoNo |
| More enquiries → more jobs every week | YesYes | NoNo |
| Optimised to get recommended by ChatGPT, Perplexity etc | YesYes | NoNo |
Others answer your calls. Whoza turns them into more jobs every week.
See detailed comparison:
Simple, Transparent Pricing
Start Free. Scale as You Grow.
No hidden fees. No long-term contracts. Cancel anytime.
Starter
Capture + deliver jobs
£59/month
10 jobs included
- AI call handling 24/7
- WhatsApp job delivery
- Calendar sync
- 12 AI voice options
Most Popular
Growth
Qualify + book more jobs
£125/month
20 jobs included
- Everything in Starter
- Zapier integration
- Custom WhatsApp templates
- Weekly summary email
Pro
Scale with analytics
£230/month
40 jobs included
- Everything in Growth
- Advanced analytics
- Team notifications
- White-label WhatsApp
Locksmith Testimonial
"I was fitting a new mortice lock in Shoreditch when my phone rang twice. First was a key replacement — £20 job. Second was a full security upgrade for a restaurant in Hackney — £1,800 including smart locks, CCTV, and alarm integration. Katie captured both with full details. I called back at 4pm, quoted the upgrade on the spot, and booked it for next week."
AP
Ade Patterson
Patterson Security Solutions, East London
One Security Upgrade Pays for 2 Years of Katie
Emergency lockouts average £80-£150. Key replacements £15-£40. Security upgrades £500-£3,000+. Smart lock installations £800-£2,500. At £59/month, capturing one missed security survey pays for years of service.
GDPR compliant
24/7 answering
£59/month
Trusted by Locksmiths Across the UK
From London to Leeds, locksmiths trust Katie to capture every call — day or night.
£120
Average lockout callout fee
89%
Lockout calls made after 8pm
£1,800
Average security upgrade value
Also See: AI Call Answering for Related Trades
Real tradespeople. Real numbers.
Locksmiths Who Stopped Missing Calls — and What It Made Them
These stories were originally told as full blog posts. They're consolidated here because the numbers matter more than the URL.
Emergency LocksmithManchesterSarah
“3am lockout calls were going to voicemail. Now I catch every single one. Somebody locked out at 3am is not browsing — they call the first locksmith who answers.”
Sarah runs a 24/7 emergency locksmith service in Manchester — lockouts at 3am, broken keys, burglary repairs. When someone calls her, they're stressed, locked out, sometimes in danger. Every call is urgent. Every missed call is a competitor's job.
Before AI call answering, her 3am lockout calls went straight to voicemail. Callers in distress don't leave messages — they work down the Google list until someone answers. She was losing the highest-value, highest-urgency jobs in her entire trade.
She'd already tried a traditional call answering service at £150/month — the operators didn't understand locksmith terminology, couldn't distinguish a lockout from a security upgrade, and the message quality was poor. AI answered with trade-specific knowledge from day one.
Week 1
22 calls answered · 8 jobs · £1,600 recovered
Week 2
25 calls · 9 jobs · £1,800 recovered — incl. a £450 shop security upgrade in Leeds city centre
Week 3
19 calls · 7 jobs · £1,400 recovered
Every 3am lockout now gets answered instantly. Sarah captures the calls that previously went to voicemail — and she did it at £59/month, less than half what the human answering service cost.
Lead generation for locksmiths
24/7 Call Answering for Locksmiths: Why Lockouts Can't Wait
Lockouts are the most time-sensitive calls in UK trades. Understanding the call types — and what happens when they hit voicemail — is the difference between a full diary and lost jobs.
Why lockouts are the most time-sensitive calls in UK trades
Three forces collide: immediate customer distress (someone locked out at 3am is cold, stressed, sometimes unsafe), rapid competitor cycling (callers ring the next 3–4 locksmiths within minutes), and after-hours concentration (the majority of lockouts happen outside standard working hours). The first locksmith to answer wins the job almost every time.
Prioritise lockout calls vs security upgrade enquiries
Emergency lockouts: customer locked out, broken key, post-burglary lock replacement — premium pricing, immediate response. Security upgrades: new locks, uPVC repairs, smart lock installs — planned work, quotable. AI distinguishes between the two and handles each appropriately: instant WhatsApp alert with full details for emergencies, structured enquiry for upgrades.
After-hours calls are your biggest hidden revenue source
94% of overnight calls go unanswered by small UK businesses. For a 24/7 locksmith, after-hours work commands premium rates — yet that's exactly when a sole trader is asleep. AI answers at 3am, captures the job, and you call back when you wake up to booked work, not a voicemail graveyard.
Capture high-value security upgrade enquiries
The mixed enquiry — 'I'm locked out AND I want better locks' — is common. AI captures both parts: the immediate emergency and the upsell opportunity. A £80 lockout becomes a £80 callout plus a £300–£500 security upgrade survey.
Questions Locksmiths Ask
Everything you need to know about AI call answering for locksmith businesses.
How much does AI call handling cost for locksmiths?
Whoza.ai starts at £59/month for the Starter plan. One captured emergency lockout averages £80-£150 callout fee. A full security upgrade can be £500-£2,000. At £59/month, one emergency lockout callout pays for the entire year. Overage minutes are billed at £0.40/minute. No hidden fees or contracts.
Can Katie handle emergency lockout calls at 3am?
Yes. Katie answers 24/7, 365 days a year. She identifies lockout emergencies by keywords like 'locked out', 'lost keys', 'broken key', 'snapped key', 'can't get in', 'urgent', and 'emergency' — and marks the enquiry as emergency priority. You get an immediate WhatsApp with 'LOCKOUT EMERGENCY — URGENT' in the header, even at 3am on Christmas Day.
What information does Katie collect from lockout customers?
Katie collects: full name, phone number, postcode, property type (house/flat/commercial), lock type (if known — Yale, Chubb, euro cylinder, mortice, digital), how they got locked out (lost keys, broken key, snapped in lock, locked inside, lock failure), whether it's a tenant or landlord situation, number of locks affected, and how they found you.
Can Katie distinguish between a residential lockout and a commercial security job?
Yes. Katie is trained to identify the type of locksmith job from the customer's description. 'Locked out of my house' gets residential lockout priority. 'Need to change all locks on my rental property' gets landlord/multi-property tagging. 'Security survey for my shop' gets commercial security priority. Each type gets different follow-up handling in your dashboard.
Does Katie handle UPVC door lock and window lock enquiries?
Yes. Katie recognises UPVC-specific terminology like 'euro cylinder', 'multipoint lock', 'mechanism failure', 'window lock', 'patio door', and 'French door'. She captures the specific issue and marks it as 'UPVC specialist' in your dashboard so you know to bring the right replacement parts.
How does whoza.ai help with key cutting and key replacement enquiries?
Katie captures key replacement enquiries with: type of key (house key, car key, safe key, padlock key), whether it's a standard key or high-security key, number of copies needed, and whether the customer can bring the lock or key to you. She can also ask if they need the lock rekeyed or just a key cut.
Can Katie handle calls about security upgrades and CCTV?
Yes. Katie identifies security upgrade calls by keywords like 'security survey', 'CCTV', 'alarm', 'smart lock', 'digital lock', 'keyless entry', and 'high security'. She captures: property type, number of entry points, current security level, budget range, and preferred survey date. These high-value enquiries (£500-£3,000+) get flagged as 'security upgrade' for priority follow-up.
Will customers trust an AI with their lockout emergency?
Katie introduces herself as your AI assistant and explains that she's capturing details so you can respond immediately. Most lockout customers are relieved to speak to someone right away rather than leaving a voicemail. Katie reassures them that their locksmith has been notified and will call back within minutes. Most callers are satisfied with the AI experience.
Still have questions? Read our complete AI call answering guide or compare all pricing plans.
Don't Miss Another Job
Every missed call is a job going to your competitor.Try Whoza free for 7 days on Starter.
7-day free trial on Starter: 100 minutes + 10 jobs included. Cancel anytime.
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Average rating from verified users
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