Never Miss an Electrical Lead Again
EICR certificates, emergency faults, consumer unit upgrades, power outages. When customers call, they're worried or in a hurry. Katie answers in seconds, calms the situation, and captures every detail.
Incoming Call
Emergency — No Power
"Hello, you've reached Evans Electrical. I'm Katie, your digital assistant. How can I help today?"
"The power's completely off in our house. There's a burning smell from the consumer unit!"
"That sounds like an electrical emergency. For your safety, please turn off the main switch at the consumer unit if you can do so safely. Can you confirm your postcode so I can get help to you urgently?"
The Real Cost of Missed Electrical Calls
Every missed call is a job going to your competitor. Here's what electricians lose every single week.
Emergency Power Outages After 6pm
Family sitting in the dark with no heating in winter. They call you first because you have great reviews. You don't answer. They call the next electrician on Google who picks up immediately. You lost a £400 emergency callout plus a £1,200 consumer unit upgrade.
EICR Certificate Enquiries Go to Voicemail
Letting agent needs 8 EICRs done before a new tenancy starts next week. Leaves a voicemail. By the time you call back 3 hours later, they've already booked another electrician for the entire portfolio. You lost £1,440 in certificate work.
Consumer Unit Upgrade Calls While on Site
You're on a commercial job doing a three-phase upgrade. Phone is on silent in the van. Missed 3 calls: one consumer unit upgrade (£850), one EV charger installation (£1,200), and one EICR for a landlord with 6 properties. All gone to competitors.
The average UK electrician misses 4 calls per day = £43,680 in lost revenue per year
Source: UK SME Communications Survey 2025 — based on £350 avg job value, 35% conversion rate
How Katie Works for Electricians
Three simple steps from missed call to booked electrical job. No apps to check. No dashboards to monitor.
Katie Answers Instantly
Customer calls your number. Katie picks up in under 2 rings with your branded greeting: 'Hello, Evans Electrical. I'm Katie, how can I help?' — 24/7, even during dinner or when you're on another job.
She Qualifies the Job
Katie asks the right questions: postcode, job type (EICR, fault finding, rewiring, consumer unit upgrade, EV charger), urgency level, property type, and whether it's a landlord or homeowner. She identifies emergencies immediately.
You Get WhatsApp in 3 Seconds
A structured message lands on your phone: name, number, postcode, job type, urgency, and property details. Tap Accept, Call Back, or Decline. Customer gets an instant SMS either way. For EICRs, she also captures property size and number of circuits.
"I lost 3 emergency callouts a day because I was on other jobs with my hands in fuse boxes. Since using whoza.ai, I captured 15 jobs in the first 3 weeks that I would have absolutely missed. That's £5,250 in recovered revenue."
Dave Reynolds
Self-Employed Electrician, Manchester
Read Dave's full story: I Lost 3 Emergency Callouts a Day. Here's How I Fixed It.
One Recovered EICR Pays for the Whole Year
At £59/month, Katie costs less than one EICR certificate. Most electricians recover that cost within 24 hours.
No credit card. No contract. Cancel anytime. Setup in 30 minutes.
Questions Electricians Ask
Everything you need to know about AI call answering for electrical businesses.
How much does AI call answering cost for electricians?
whoza.ai starts at £59/month for the Starter plan. That's less than one EICR certificate job. Every plan includes unlimited AI calls, WhatsApp delivery, and a 7-day free trial. Most electricians recover the cost within 24 hours by capturing just one missed emergency call.
Can Katie handle emergency electrical calls at night?
Absolutely. Katie answers 24/7, including nights, weekends, and bank holidays. She identifies electrical emergencies (no power, burning smell, sparking sockets, RCD tripping) and marks them as highest priority in your WhatsApp alert. You'll see the emergency tag immediately and can call back within minutes.
What information does Katie collect from electrical customers?
Katie captures: full name, phone number, postcode, property type (house/flat/commercial), job type (fault finding, EICR, rewiring, consumer unit upgrade, EV charger, emergency), urgency level, property age, and whether it's a landlord or homeowner. For emergencies, she also asks about safety hazards and whether power is completely off.
Does it work with my existing business phone number?
Yes. You simply set up call forwarding from your existing electrician business number to your whoza.ai number. Your customers dial the same number they've always used — Katie answers when you can't. Setup takes under 10 minutes and your existing voicemail stays as a backup.
Can Katie handle EICR and landlord certificate enquiries?
Yes. Katie is specifically trained to handle electrical safety certificate enquiries. She captures: property size, number of circuits, certificate type (EICR, PAT testing, fire alarm), number of properties, landlord or letting agent details, and urgency. These are tagged as 'landlord' in your dashboard for fast bulk follow-up — your biggest repeat customer base.
How quickly can I get set up?
Most electricians are live and capturing calls within 30 minutes. Sign up, connect your number via call forwarding, set your greeting and business details, and Katie starts answering immediately. No hardware, no IT team, no technical knowledge required. You can test it with a call from your own phone within minutes.
Can Katie book electrical appointments directly into my calendar?
Yes. Katie checks your connected calendar availability and offers specific time slots to customers. When they confirm, the appointment is saved to your calendar and both parties receive confirmation. For EICRs and routine work, she can offer morning or afternoon slots. For emergencies, she flags them for immediate callback.
What happens if Katie can't handle a complex electrical enquiry?
Katie recognises when a call needs human attention — for complex rewiring quotes, three-phase commercial work, or unusual situations. She takes a detailed message, captures all available context, and flags it for your immediate callback. You receive the full details in WhatsApp so you can call back fully prepared.
Still have questions? Read our complete AI call answering guide or compare all pricing plans.
Trusted by Electricians Across the UK
From solo sparks in London to multi-van teams in Birmingham, electricians rely on Katie to capture every call.
NICEIC Recognised
Works with certified electricians
24/7 Coverage
Including bank holidays
£1.2M+ Revenue
Recovered for trades
4.9/5 Rating
From verified users
Stop Losing Electrical Jobs Today
Every missed call is a competitor gaining a customer. Katie answers 24/7, captures every enquiry, and delivers it to your WhatsApp in 3 seconds.
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