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Support Centre

Problem solutions, general enquiries, callbacks, and ticketing — all handled via email for a clear record and fast resolution.

Email Support

Our primary support channel. Send us any enquiry and we'll respond with a solution or next steps.

[email protected]

Typical response: within 24 hours

Email Support

For problem solutions, general enquiries, callbacks, and ticketing enquiries

[email protected]

Within 24 hours

WhatsApp

Quick questions and urgent issues

+44 7831 643012

Within 4 hours

Callback Request

Request a call back from our team

[email protected]

Same day

What We Can Help With

Getting Started

Setup guides, onboarding, and first steps with whoza.ai

Technical Issues

Call routing, AI agent behaviour, integration problems

Billing & Subscriptions

Payment queries, plan changes, invoice requests

Account Management

Profile updates, team access, cancellation requests

How to Reach Us

For the fastest resolution, include these details in your email:

1.Your business name and account email
2.A clear description of the issue or enquiry
3.Any error messages or screenshots
4.When the issue started (date and time)
5.Steps you've already tried
6.Callback number (if you want us to call you)