Refund Policy

1. What Qualifies for a Refund

• •First-time subscribers within 30 days of first payment
• •Annual plan purchasers within 30 days of purchase
• •Users who have not violated our Fair Use Policy

2. What Does NOT Qualify

• •Usage beyond 30 days from first payment
• •Users who have violated our Fair Use Policy
• •Second or subsequent subscriptions (one refund per customer)
• •Custom development or setup fees (unless service not delivered)

3. How to Request a Refund

1. Email [email protected] with your account email
2. Include "Refund Request" in the subject line
3. We will process within 5 business days
4. Refund returned to original payment method

4. 14-Day Cooling-Off Period (Consumer Rights)

Under UK consumer law, you have 14 days from the date of purchase to cancel your subscription for any reason and receive a full refund. This applies to all consumer purchases.

5. Partial Refunds

We do not provide pro-rata refunds after 30 days. If you cancel after 30 days, your service continues until the end of your current billing period.

6. Payment Processing

Refunds are processed through Stripe and typically appear in your account within 5-10 business days, depending on your bank.

7. Contact