AI Customer Service for Roofers: Never Miss a Storm Call
Whoza.ai provides AI customer service for roofers: answers every call 24/7, captures storm damage details, and sends them to your WhatsApp in 3 seconds. From £59/month — less than one missed repair.
New Enquiry — Katie
Storm damage call, 14:32
👤 Name: Sarah Mitchell
📞 Phone: 07XXX XXXXXX
📍 Postcode: M20 4BD
🔧 Job: Storm damage — tiles blown off, water entering loft
⚡ Urgency: Emergency — needs today
🏠 Property: 1930s semi, tiled roof
💰 Estimated Value: £450-800
📸 Photos: Available
What whoza.ai does for roofers
Instant pickup: Whoza answers every call in your business name within seconds, so callers with storm damage do not hang up and ring a competitor.
Job triage: Katie asks what the roofing issue is — leak, storm damage, missing tiles, or full re-roof — and estimates urgency. Emergency weather damage calls are flagged immediately.
Emergency prioritisation: Storm damage, leak through ceiling, or exposed felt — Katie recognises emergency keywords and marks the enquiry as urgent. You get an immediate WhatsApp even during bad weather.
Calendar sync: Katie checks your connected calendar and offers customers specific appointment slots. When they confirm, the booking is saved and both parties get confirmation.
WhatsApp delivery: A structured message lands on your phone in 3 seconds: name, number, postcode, problem, urgency, and estimated value. Tap Accept, Call Back, or Decline.
Cost: Whoza starts at £59 per month for UK roofers, with no long-term contract and a 7-day free trial.
Setup time: Setup takes about 30 minutes and keeps your existing business phone number.
Why Roofers Lose Jobs to Missed Calls
Roofing is hands-on, high-risk work. You can't answer a phone while you're 30 feet up on scaffolding. But every missed call is a job that goes to your competitor.
Storm damage calls peak when you're already on a roof
When heavy rain hits, phones ring off the hook. But you're up a ladder, on scaffolding, or mid-repair. You physically cannot answer. Meanwhile, the caller dials the next roofer on Google.
Active leaks = customers who won't wait
A customer with water coming through their ceiling will call 3-4 roofers. The first to answer gets the job. If you're on a roof tiling, you miss it. That £320 emergency repair goes to your competitor.
You can't see the roof from a missed call
A voicemail saying 'my roof is leaking' tells you nothing. Is it a slipped tile (£150) or a full re-roof (£14,000)? Katie captures roof type, property age, leak location, and insurance status — so you arrive prepared.
After-hours calls from tenants and landlords pile up
Roofing emergencies don't stick to 9-5. Weekend storm damage, late-night leaks, bank holiday wind damage. While you're having dinner, missed calls stack up. By Monday morning, the jobs are gone.
Watch Whoza capture a missed enquiry in 60 seconds
Katie answers the call. The enquiry lands in WhatsApp. Claire requests the review. Rex shows what to improve next.
See Katie capture a missed enquiry in under 60 seconds.
of small businesses fail to answer calls
of voicemail callers don't leave a message
What Are Missed Calls Costing You?
Every missed call to your trade business is a potential job walking straight to your competitor. When a customer calls and you do not answer, 69% of voicemail callers don't leave a message. The business that answers first usually gets the job. Use the calculator below to see exactly how much revenue you are losing every week, month, and year.
Lost Jobs Calculator
Adjust the sliders to match your business
Typical plumbing call-out in the UK: £180-£350
Your Lost Revenue
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That's money walking out the door to your competitor.
One recovered job per month pays for Whoza.
Stop the leak. Katie answers every call from just £59/month
How Katie Works for Roofers
Four simple steps from missed call to booked job. Katie handles the conversation. You handle the roof.
Storm hits — phones start ringing
Katie answers every call with your roofing company's greeting. She identifies if it's an active leak, storm damage, or routine maintenance.
Roof-specific qualification
Captures: roof type (tile, slate, flat, metal), property age, leak location, insurance status, and whether photos are available. Active leaks get emergency priority.
WhatsApp with full context
Alert shows: 'Active leak — bedroom ceiling — 1930s semi — tiled roof — insured — photos available — urgent callback' with customer number and photo link.
Accept emergency or schedule survey
For active leaks: tap to accept and head straight there. For quotes: schedule a roof survey with time preference. Insurance work gets flagged for priority handling.
A Typical Day With Whoza
Typical for many trades. Projections based on industry averages.
From Missed Call to 5-Star Review
Fully automated. Always running. More work every week.
How Whoza Works
Whoza.ai uses an AI voice agent named Katie to answer your business calls 24 hours a day, 7 days a week. She qualifies leads, books appointments, and sends instant WhatsApp notifications with caller details. Setup takes just 30 minutes with your existing phone number, and there is no equipment to install or software to learn.
We Set Up Whoza on Your Number
Forward your number to Whoza. Live and answering calls in 30 minutes. No tech skills, no engineers, no downtime.
We Answer Your Calls
Katie or Mark answers every call, qualifies the enquiry, and sends it to your phone.
You Accept Jobs and Get Paid
Real enquiries land on your phone. Tap to accept, call back or decline. Enquiry captured.
Only Continue If It's Working
See real results first. No upfront cost. Cancel anytime if it's not right for you.
No website? No problem.
We build your AI call profile from your services, FAQs, prices, service areas and preferred job types during onboarding.
See how AI call handling works for your trade.
No credit card required. Cancel anytime.
Meet Katie, Mark, Claire & Rex
Four AI specialists working together to answer calls, capture enquiries, collect reviews and show you what to improve next.
Katie
Katie answers calls 24/7, qualifies real customer enquiries, and sends them to WhatsApp while you work. Friendly, professional and calm under pressure - she helps customers feel heard before the enquiry reaches you.
"Hi, you've reached Summit Roofing Services. My name is Katie. How can I help you today?"
Ready to accept, call back or decline.
Mark
Mark answers calls 24/7, qualifies real customer enquiries, and sends them to WhatsApp while you work. Clear, efficient and professional - ideal if you prefer a direct male voice.
"Hi, you've reached us. This is Mark speaking. What can I do for you?"
Job type, urgency, location and customer details captured.
Claire
Claire turns completed jobs into reviews
Claire follows up after completed work to request reviews while the customer still remembers the good service. Polite, timely and consistent - she helps turn good jobs into future trust.
Hi John, thanks for choosing Summit Roofing Services yesterday. If you were happy with the service, would you mind leaving us a quick review? It really helps. [Google review link]
More reviews. More trust. More customers choosing you.
Included in Growth plan and above.
Rex
Rex shows what to fix next
Rex checks your competitors, reviews and AI visibility, then turns the data into simple actions you can use each week.
Your nearest competitor has 41 reviews. You have 32. Action this week: request 5 more reviews from recent customers and reply to your last 3 Google reviews.
Clear weekly actions to improve visibility and help AI search recommend your business.
Monthly competitor analysis on every plan. Weekly actions from Growth upwards.
Choose the voice and name that fits your business. Switch anytime.
You Stay In Control
Every job comes to you first. You decide which ones to take.Choose how your calls are answered — tone, questions and job types.
You Never Miss a Job
WhatsApp, SMS or email — your choice.
Jobs always reach you, even if one channel fails.
Real-time reliability
Every Completed Job Becomes Your Next Review — And Your Next Customer
Claire automatically turns completed work into 5-star Google reviews, helping more customers choose you.Post-job review capture that builds trust and brings future work.
Automatic post-job conversion after every completed job.
How did we do?
Your boiler repair is complete — we'd love your feedback!
Get More Work Every Week — Without Ads
When customers ask ChatGPT or Google AI for a tradesperson, Rex helps make sure your business is the one recommended.Rex tells you what to fix this week so you get more calls and more jobs.
Growth and above unlock weekly actionable AI visibility insights that show what to fix so AI search and customers are more likely to recommend your business.
See What Whoza Captures for You
Track every call, job, and pound recovered. Know your ROI at a glance.
What Early Users Are Saying
Our service is now live with plumbers, electricians, builders, roofers and other tradespeople across the country. Every user below is a real business owner who started using whoza.ai to capture their missed calls. Read their genuine feedback about how AI call answering has changed their business.
More Enquiries
Never miss another call. Katie answers 24/7 and qualifies every enquiry.
Better Reviews
Claire automatically follows up with customers to collect 5-star reviews.
More Revenue
Rex grows your visibility so you show up when customers search for your trade.
From Call to More Work — Every Week
| Outcome | whoza.aiComplete system | Typical AIAnswers calls only |
|---|---|---|
| Based In | Built in Scotland | USA, Germany, UK (varies) |
VALUE | ||
| Pay only for jobs you accept — unaccepted enquiries are never billed | YesYes | NoNo |
| No contract — cancel anytime, 30-day money-back guarantee | YesYes | VariesVaries |
Capture | ||
| Every call answered 24/7 | YesYes | NoNo |
| Caller qualified as a real job (not spam) | YesYes | NoNo |
| Urgency triage — every call flagged RED/AMBER/GREEN | YesYes | NoNo |
| Spam & sales calls filtered automatically | YesYes | NoNo |
| Voicemail detection + auto-forward | YesYes | NoNo |
| Live transfer to you mid-call when you're available | YesYes | NoNo |
| Keep your existing business number — customers notice nothing | YesYes | SometimesSometimes |
Deliver | ||
| Job sent to your phone instantly via WhatsApp | YesYes | NoNo |
| Accept, call back or decline with one tap | YesYes | NoNo |
| AI call notes + searchable transcripts | YesYes | NoNo |
| Choice of 12 UK voices — name your own assistant | YesYes | NoNo |
| Booking automation + calendar sync (Google, Outlook, Apple) | YesYes | NoNo |
| Customer confirmation & follow-up sent automatically | YesYes | NoNo |
Convert | ||
| Completed job → review requested automatically (Claire) | YesYes | NoNo |
| CRM integration — Jobber, ServiceTitan (Pro plan) | YesYes | NoNo |
| Monthly competitor analysis (Rex) | YesYes | NoNo |
| Weekly AI visibility actions | YesYes | NoNo |
| One clear action to get more calls, every week | YesYes | NoNo |
Grow | ||
| More reviews → found more easily | YesYes | NoNo |
| More visibility → more enquiries | YesYes | NoNo |
| More enquiries → more jobs every week | YesYes | NoNo |
| Optimised to get recommended by ChatGPT, Perplexity etc | YesYes | NoNo |
Others answer your calls. Whoza turns them into more jobs every week.
See detailed comparison:
Start Free. Scale as You Grow.
No hidden fees. No long-term contracts. Cancel anytime.
Starter
Capture + deliver jobs
10 jobs included
- AI call handling 24/7
- WhatsApp job delivery
- Calendar sync
- 12 AI voice options
Growth
Qualify + book more jobs
20 jobs included
- Everything in Starter
- Zapier integration
- Custom WhatsApp templates
- Weekly summary email
Pro
Scale with analytics
40 jobs included
- Everything in Growth
- Advanced analytics
- Team notifications
- White-label WhatsApp
Scale
Multi-location routing
100 jobs included
- Everything in Pro
- Location-based call routing
- Executive summary email
- Priority support
Roofer FAQ
Common questions from roofers about AI call answering.
How much does AI call handling cost for roofers?
Whoza.ai starts at £59/month for the Starter plan. That's less than the cost of one missed emergency repair. Every plan includes unlimited AI calls, WhatsApp delivery, and a 7-day free trial. Overage minutes are billed at £0.40/minute. One captured £14,000 re-roof pays for 20+ years of service.
Can Katie handle storm damage emergencies at 2am?
Yes. Katie answers 24/7, including nights, weekends, and bank holidays. She identifies storm damage by keywords like 'leak', 'water coming through', 'storm damage', and 'wind damage' — and marks the enquiry as emergency priority. You get an immediate WhatsApp with 'STORM DAMAGE — URGENT' in the header.
What information does Katie collect from roofing customers?
Katie collects: full name, phone number, postcode, property type (house/flat/commercial), roof type (tile/slate/flat/metal), problem description (leak/storm damage/loose tiles/full re-roof), urgency level (routine/urgent/emergency), insurance status, whether photos are available, and how they found you.
Will customers know they're talking to AI?
Katie introduces herself as your AI assistant. Customers appreciate the honesty and the instant response. Most prefer a friendly AI that answers immediately over voicemail or a ringing phone. Most callers are satisfied with the AI experience.
Can Katie handle insurance roofing claims?
Yes. Katie specifically asks about insurance status and captures the insurance company name, policy number, and loss adjuster details when available. Insurance work is tagged as 'insurance' in your dashboard for specialised follow-up. These are often your highest-value jobs.
How quickly can I get set up as a roofer?
Most roofers are fully set up in under 30 minutes. You'll forward your existing business number to your new whoza.ai number, customize your agent's greeting, and you're live. No technical knowledge required. Katie starts capturing calls the same day.
What happens if Katie can't handle a complex roofing enquiry?
Katie is trained to recognise when she needs to transfer to a human. For complex queries, large commercial projects, or if the customer specifically requests you, she'll take a message and notify you immediately via WhatsApp and SMS. You can call them back within minutes.
Does whoza.ai work with my existing roofer phone number?
Yes. You simply forward your existing business number to your whoza.ai number. Your customers call the same number they always have — they just get answered every time instead of hitting voicemail. No need to change business cards, van signage, or Google listings.
How much does an AI receptionist cost in the UK?
AI receptionists for UK trades start at £59 per month with whoza.ai, which includes unlimited calls, WhatsApp delivery, and a 7-day free trial with no contract.
Is an AI receptionist better than a human answering service for roofers?
An AI receptionist answers every call instantly at lower cost, but a human service suits firms needing complex emotional rapport or bespoke scripting beyond current AI capability.
Can an AI receptionist handle emergency roofing calls?
Yes — Katie identifies emergency roofing keywords like 'storm damage' and 'active leak' and marks them as urgent priority, sending an immediate WhatsApp alert even during severe weather.
"I was up a ladder in Didsbury when a storm hit. My phone rang 7 times in 2 hours. Katie captured every single call. One was a £12,000 re-roof job in Stockport. I called back at my tea break and booked the survey. Best £59 I ever spent."
James Mitchell
Mitchell Roofing, Manchester
One Missed Re-Roof Pays for 20 Years of Katie
Emergency tile repairs average £200-400. Full re-roofs are £8,000-25,000. Insurance claims can exceed £50,000. At £59/month, capturing one missed job pays for the entire year.
Trusted by Roofers Across the UK
From Manchester to Bristol, roofers trust Katie to capture every call.
Roofing calls missed during storms
Average emergency repair value
Average full re-roof value
Don't Miss Another Job
Every missed call is a job going to your competitor.Try Whoza free for 7 days on Starter.
Set up in 30 minutes and start catching more calls.