Never Miss a Gas Safety Call Again
Boiler breakdowns in winter. CP12 certificate renewals. Gas leak emergencies. Carbon monoxide alarms. When customers call about gas, it's urgent. Katie answers 24/7, captures every enquiry, and delivers it to your WhatsApp in 3 seconds.
Incoming Call
Emergency — No Heating
"Hello, you've reached Green Gas Services. I'm Katie, your digital assistant. How can I help today?"
"Our boiler's completely dead and we've got no hot water. It's freezing and I've got a newborn!"
"I completely understand — no heating with a newborn is an emergency. Can you confirm your postcode so I can get a gas engineer to you as soon as possible?"
The Real Cost of Missed Gas Safety Calls
Every missed call is a job going to your competitor. Here's what gas engineers lose every single week.
Boiler Breakdowns in Winter
Family with no heating in -2°C weather. They call you first because you're Gas Safe registered and local. You don't answer. They call the next engineer on the Gas Safe Register who picks up. You lost a £350 emergency callout plus a £2,400 boiler replacement.
CP12 Certificate Renewals Go to Voicemail
Landlord with 12 properties needs annual CP12s for all tenants. Leaves a voicemail. By the time you call back 4 hours later, they've already booked another Gas Safe engineer for the entire portfolio. You lost £960 in certificate work and a reliable annual repeat customer.
Gas Leak Emergencies While on Another Job
You're doing a boiler service in a customer's loft. Phone is on silent. Missed 2 calls: one gas leak smell enquiry (emergency £400 callout) and one carbon monoxide alarm activation (emergency £350 callout). Both went to competitors. £750 lost in 45 minutes.
The average UK gas engineer misses 4 calls per day = £46,720 in lost revenue per year
Source: UK SME Communications Survey 2025 — based on £320 avg job value, 35% conversion rate
How Katie Works for Gas Engineers
Three simple steps from missed call to booked gas safety job. No apps to check. No dashboards to monitor.
Katie Answers Instantly
Customer calls your number. Katie picks up in under 2 rings with your branded greeting: 'Hello, Green Gas Services. I'm Katie, how can I help?' — 24/7, even at midnight on a bank holiday when a boiler breaks down.
She Qualifies the Job
Katie asks the right questions: postcode, job type (CP12, boiler breakdown, gas leak, carbon monoxide, appliance installation), urgency level, boiler type and brand, property type, and whether it's a landlord or homeowner. She identifies gas emergencies immediately and provides safety advice.
You Get WhatsApp in 3 Seconds
A structured message lands on your phone: name, number, postcode, job type, urgency, boiler details, and property type. Tap Accept, Call Back, or Decline. Customer gets an instant SMS either way. For CP12s, she also captures appliance count and certificate due date.
"I was losing CP12 bookings every week because I was on jobs and couldn't answer. whoza.ai captured 11 landlord certificate enquiries in my first month that I would have missed. That's £3,520 in recovered revenue — and they're all annual repeat customers."
Tom Carter
Gas Safe Registered Engineer, Birmingham
Read more about how trades recover revenue: How Much Do Missed Calls Cost UK Trades?
One Recovered CP12 Pays for the Whole Year
At £59/month, Katie costs less than one gas safety certificate. Most gas engineers recover that cost within 48 hours.
No credit card. No contract. Cancel anytime. Setup in 30 minutes.
Questions Gas Engineers Ask
Everything you need to know about AI call answering for gas safety businesses.
How much does AI call answering cost for gas engineers?
whoza.ai starts at £59/month for the Starter plan. That's less than one CP12 gas safety certificate job. Every plan includes unlimited AI calls, WhatsApp delivery, and a 7-day free trial. Most gas engineers recover the cost within 48 hours by capturing just one missed boiler breakdown or gas leak enquiry.
Can Katie handle gas leak emergencies at night?
Absolutely. Katie answers 24/7, including nights, weekends, and bank holidays. She is specifically trained to identify gas emergencies (gas leak smell, carbon monoxide alarm, boiler not firing, no hot water in winter) and marks them as highest priority. For gas leaks, she provides immediate safety advice (open windows, turn off gas at meter, don't use switches) while getting your details for urgent callback.
What information does Katie collect from gas safety customers?
Katie captures: full name, phone number, postcode, property type (house/flat/commercial), job type (CP12, boiler breakdown, gas leak, carbon monoxide check, appliance installation), urgency level, property age, boiler type and brand, and whether it's a landlord or homeowner. For CP12s, she also asks about number of appliances, property size, and preferred certificate date.
Does it work with my existing business phone number?
Yes. You simply set up call forwarding from your existing Gas Safe registered business number to your whoza.ai number. Your customers dial the same number they've always used — Katie answers when you can't. Setup takes under 10 minutes and your existing voicemail stays as a backup. Works with mobile and landline numbers.
Can Katie handle CP12 and gas safety certificate enquiries?
Yes. Katie is specifically trained for gas safety certificate work. She captures: property type and size, number of gas appliances (boiler, hob, fire), certificate type (CP12/Landlord Gas Safety Record, service, installation), number of properties for portfolio landlords, and preferred date. These are tagged as 'landlord-gas' in your dashboard for fast bulk scheduling — your most reliable repeat income.
How quickly can I get set up?
Most gas engineers are live and capturing calls within 30 minutes. Sign up, connect your number via call forwarding, set your greeting and business details, and Katie starts answering immediately. No hardware, no IT team, no technical knowledge required. You can test it with a call from your own phone within minutes.
Can Katie book gas safety appointments directly into my calendar?
Yes. Katie checks your connected calendar availability and offers specific time slots to customers. When they confirm, the appointment is saved to your calendar and both parties receive confirmation. For CP12s, she can offer morning or afternoon slots. For boiler breakdowns and gas leaks, she flags them for immediate callback with an emergency tag.
What happens if Katie can't handle a complex gas enquiry?
Katie recognises when a call needs human attention — for complex boiler replacements, multi-appliance commercial jobs, or warranty enquiries. She takes a detailed message, captures all available context (appliance details, warranty status, previous work history), and flags it for your immediate callback. You receive the full details in WhatsApp so you can call back fully prepared.
Still have questions? Read our complete AI call answering guide or compare all pricing plans.
Trusted by Gas Engineers Across the UK
From solo Gas Safe engineers in London to multi-van teams in Manchester, gas professionals rely on Katie to capture every call.
Gas Safe Aligned
Works with registered engineers
24/7 Coverage
Including bank holidays
£1.2M+ Revenue
Recovered for trades
4.9/5 Rating
From verified users
Stop Losing Gas Safety Jobs Today
Every missed call is a competitor gaining a customer. Katie answers 24/7, captures every enquiry, and delivers it to your WhatsApp in 3 seconds.
Start Your Free 7-Day Trial