Research Library
Research on AI voice technology, missed call impact, and trade business optimisation.
Every statistic across our research is sourced in our Evidence Base.
The Missed Call Index: UK trades missed-call research
The standing index of UK trades missed-call research: per-trade cost modelling (£16K to £33K lost per year), the £2.3bn national picture, seasonal patterns, methodology and citations.
Read reportMissed Call Index Q3 2026: Findings and Data
A third of UK small-business calls go unanswered. The Missed Call Index Q3 2026 models £2.3bn of trades revenue at risk: the data, the cost, and the fix.
Read reportCan an AI Voice Agent Tell a Blocked Drain from a Gas Leak?
Research on emergency triage, liability and where AI voice agents genuinely belong in safety-critical trades. Healthcare triage benchmarks, UK law, and minimum safeguards.
Read reportAnswer Engine Optimisation: Small Business & AI-Driven Search
Research on AEO: how small businesses must prepare for AI-driven search or risk invisibility.
Read reportAI Voice Agents UK Trades 2026
Comprehensive analysis of AI voice agent adoption, market dynamics, and ROI for UK trade businesses.
Read reportCaller Experience Revolution: AI Voice Agents 2026
How AI voice agents are transforming customer experience for UK trades: data, trends, and implementation strategies.
Read reportVoice Agent Technology: State of the Art 2026
End-to-end speech models, latency engineering, and the future of conversational AI.
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